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Author Topic: I can't see the chat! :(  (Read 369 times)

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sw138994

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I can't see the chat! :(
« on: May 27, 2014, 10:34:17 am »
I was on today and I realized...there is no more chat! HELP! :)
any ideas?
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greensalmon

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Re: I can't see the chat! :(
« Reply #1 on: May 27, 2014, 11:13:20 am »
Is it not loading or not showing at all? Make sure the panel is open. The new + and - buttons open and close the panels. The second button should be showing a - if the chat is open.
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sw138994

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Re: I can't see the chat! :(
« Reply #2 on: May 27, 2014, 11:36:43 am »
I don't know what's wrong...it's like it want's to show up but it can't the bottom shows up but the typing and the chat screen isn't there...like the border is there but no chat...
???
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greensalmon

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Re: I can't see the chat! :(
« Reply #3 on: May 27, 2014, 11:38:12 am »
Can you take a screenshot?

Also, you can use the chat on the website version: http://gamestarforum.chatango.com/
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sw138994

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Re: I can't see the chat! :(
« Reply #4 on: May 27, 2014, 11:51:09 am »
I tried...but it says the file is too big...
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greensalmon

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Re: I can't see the chat! :(
« Reply #5 on: May 27, 2014, 11:59:20 am »
You can save for web and devices. It will make the image smaller.
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sw138994

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Re: I can't see the chat! :(
« Reply #6 on: May 27, 2014, 12:14:50 pm »
sorry for all the questions but... were is this "web and devices" thing...sorry  :-\
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greensalmon

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Re: I can't see the chat! :(
« Reply #7 on: May 27, 2014, 01:10:20 pm »
Well it is an option in photoshop. Is that what you are using.
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bfitzpatrick

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Re: I can't see the chat! :(
« Reply #8 on: May 27, 2014, 02:07:41 pm »
I have the same problem on some browsers, like IE and Firefox. For me, it tries loading, and then the green light in the top left (which is multicolor when searching) turns red. It sometimes gives a message like "Can not connect. Please try again later" then a button that says "retry". Help?
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sw138994

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Re: I can't see the chat! :(
« Reply #9 on: May 27, 2014, 02:17:40 pm »
I  use GIMP... is it on there...and I use Google Chrome....  ??? I SO CUNFUZZLED! :)
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greensalmon

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Re: I can't see the chat! :(
« Reply #10 on: May 27, 2014, 04:40:24 pm »
For now use the website version. I will find something for you to fix it.
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greensalmon

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Re: I can't see the chat! :(
« Reply #11 on: May 27, 2014, 04:50:38 pm »
I checked chatango and they dont have an faq page. Maybe try a different browser? Starting basic troubleshooting.

Things you can try:

Try clearing cache.
Different browser.
Restart device.
Try on a different device.
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bfitzpatrick

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Re: I can't see the chat! :(
« Reply #12 on: May 27, 2014, 07:32:21 pm »
Quote from: greensalmon on May 27, 2014, 04:40:24 pm
For now use the website version. I will find something for you to fix it.

BUT THE WEBSITE NO WORK EITHER!!!!

UPDATE: I think it has something to do with Flash Player.
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Stickly

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Re: I can't see the chat! :(
« Reply #13 on: May 27, 2014, 07:38:38 pm »
Download this https://chrome.google.com/webstore/detail/awesome-screenshot-captur/alelhddbbhepgpmgidjdcjakblofbmce?hl=en      and then take a screenshot and put it on here. (it should be an icon to the right of the google chrome web bar.
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bfitzpatrick

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Re: I can't see the chat! :(
« Reply #14 on: May 28, 2014, 04:33:21 pm »
I DON'T USE CHROME!!!! AHHHHHHHHHHH! *attempts to pull hair out*
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